Charlie's plans for the holidays don't include getting involved with the people of Silver Falls, no matter how determined Scarlett is to show him the importance of White Oaks Inn to the guests who return every year. But neither business-minded Charlie nor impulsive Scarlett can deny sleigh bells ring when they meet.

As they spend time together amid much-loved traditions of baking cookies and decorating the tree, Scarlett begins to realize that despite his gruff exterior, Charlie has lots of love to give . . . but can she convince him to open his heart to the true meaning of Christmas before the inn is lost forever?