"Practical and humane, this book is recommended for anyone caring for or about a person with dementia." --TIM BEANLAND, PhD, Head of Knowledge, Alzheimer's Society"A book that acts as a guide in the richest sense: lucid, compassionate, and illuminating." --NICCI GERRARD, award-winning journalist and author of The Last Ocean: A Journey Through Memory and Forgetting"A new and fresh perspective on communication and connection. This book offers easy-to-follow steps we can all take to make a difference." --DANUTA LIPIŃSKA, MA, National Dementia Care Award winner and author of Dementia, Sex and Wellbeing"Pati Bielak-Smith's emphasis on relationships and thinking about fulfilling everyone's needs can help caregivers and professionals develop healthier ways of working together and avoid the distress that can lead to burnout." --DR. AVRIL DANCZAK, medical educator and lead author of Mapping Uncertainty in Medicine: What Do You Do When You Don't Know What to Do?"A vitally important and helpful book on an essential topic." --PETER J. CONRADI, PhD, Fellow of the Royal Society of Literature and author of Iris Murdoch: A Life