Chris and Rick Harris have simply and clearly cataloged the key human elements of deploying Lean. We have followed their practical implementation advice for several years. This book, like all their advice, is directly to the point. Their chapters convincingly reinforce that, '...Lean Manufacturing is about implementing productive and efficient systems, not just a lot of random tools'. I found the chapters on creating flexible workforces and developing group leaders particularly useful. Developing a Lean Workforce will be used as standard lean training in my company. --Steve Gudgel, Vice President, Operations, Remy Electrical Aftermarket

Practical tools and insights for companies as they begin their Lean transformation are hard to come by. Rick Harris' book does just that. It's based on real world experience and filled with 'lessons learned' that can help companies avoid the common mistakes that trip so many up as they begin taking the first steps on their Lean journey.
--Kathryn A. Miller, Vice President, Lean Enterprise & Quality, Parker Hannifin Corporation

This book fills a void in the Lean literature by addressing the preparation, change in thinking and training required to manage a work force through a Lean transformation. Though much material is available dealing with the physical rearrangement of equipment and materials for a lean flow, good references for managing the people issues are hard to find. Included in the text are simple but effective lean training exercises for both the office and shop floor audiences. I believe this book should be required reading for Human Resource Managers in organizations implementing Lean systems.--David Saylor, Managing Director of Manufacturing, Masco Builder Cabinet Group