"This is a book of profound humanity, wisdom, and insight. Chochinov calls clinicians to become aware not only of the patienthood of the people we serve, but also of the intrinsic dignity of their personhood-dignity that can be so easily lost in the busy-ness of healthcare. Using insights from patients' experiences and quoting the wisdom of esteemed colleagues across clinical disciplines, alongside reflections from his decades in research into the nuances of dignity, Chochinov's book is a masterclass in the art of clinical caring as a service to humanity. It should be required reading at the outset of training, and then again at regular intervals throughout clinicians' careers." -- Dr Kathryn Mannix, retired consultant in palliative medicine and best-selling author of With the End in Mind and Listen: how to find the words for Tender Conversations"His latest book [is] a wonderful example of Dr. Harvey Chochinov's clear writing...Drawing on the ABCD's of Dignity-conserving Care (attitude, behavior, compassion, and dialogue), he moves into the Model of Optimal Therapeutic Communication, which was derived from focus groups with experienced psychosocial clinicians...The clinical examples are excellent, and he provides clear guidance, even when situations are not working out the way the clinician would hope...This book provides great wisdom for the experienced clinician, but if all health care undergraduate students could be guided to integrate the concepts in this wonderful book, into their care of themselves and their patients, health care could be radically transformed." -- Mary L.S. Vachon, RN, RP, PhD, Psychotherapist in Private Practice; Adjunct Professor, Department of Psychiatry, Temerty Faculty of Medicine, University of Toronto"The book provides students and clinicians with a master class on how to preserve patient dignity in the face of the tough tasks of health care professionals, including helping patients understand their treatment options and how to sensitively break the news, if need be, that their prognosis is poor. This book will be of interest primarily to students, trainees, and practitioners in the health professions. Its rich stories drawn from the author's experience are often moving and well told. It should be a required addition to hospital and medical libraries, and for schools with health professions programs." -- Choice