"I believe that most managers struggle with the most basic critical skill a manager needs, which is motivating an employee to do what you need them to do when you need them to do it while being happy to do it. This skill is absolutely critical for the success of the employee, the manager, and, ultimately, the business. Derek Gaunt has used negotiation skills to develop leadership skills in managers to empower them to become exceptional leaders. Building this skill will set you apart 'from the pack.' A must-read for all aspiring and current leaders."

- Natasha Hawker, Managing Director of Employee Matters and author of From Hire to Fire & Everything in Between

"Derek Gaunt's book packs a wallop, delivering the critical elements of hostage negotiation so you can use them to get results where it matters most: in your life. Frank and gritty-over a hundred takeaway tactics that work when the stakes are highest. A must-read."

- Seth Kahan, Founder and CEO of Visionary Leadership and author of Getting Change Right and Getting Innovation Right

"Derek Gaunt combines hard-earned wisdom from the front lines of hostage negotiation with compassionate insights about a human-centered approach to leadership. This book reveals the surprising truth that leaders find success when they put the success of their people, teams, and organizations before themselves."

- Devin Singh, PhD, Associate Professor of Religion at Dartmouth College