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Book Cover for: Employee Engagement Excellence: Using Behaviours, Culture and Data to Drive Motivation and Results, Nick Smallman

Employee Engagement Excellence: Using Behaviours, Culture and Data to Drive Motivation and Results

Nick Smallman

Last year, Gallup reported that a lack of employee engagement is costing the world $8.8 trillion in lost productivity. Organizations can't afford to ignore this and must urgently address employee engagement at every level of their business.

Based on extensive research into the reasons for this lack of engagement and analysis of the solutions needed to solve this problem, Employee Engagement Excellence provides practical guidance and actionable advice that can be used by HR professionals and senior business leaders to improve employee engagement at an individual, team and wider organizational level. There is coverage of how to identify and address rising levels of stress and anxiety in the workforce, assess is staff have the necessary skills and knowledge to achieve their objectives and how to support upskilling in an existing role or reskilling for a new position.

This book includes advice on how HR professionals can develop workplace behaviours to build happier and healthier team environments and explanation of how and why agile thinking, emotional intelligence, ongoing feedback and a problem-solving approach are crucial to team engagement. There is also specific guidance for improving engagement for in-person, hybrid and remote teams. Finally the book address how to improve engagement at a wider organizational level including how to optimise company culture, why a storytelling with data approach should be used to engage all employees with the business priorities and performance. Full of practical guidance and actionable advice, this book also includes global real-world examples from companies including NASA, Microsoft, Sony, Blackrock, Nomura and HSBC (Middle East) and is essential reading for all HR professionals and business practitioners looking to improve employee engagement to drive motivation, productivity, retention and performance in their organizations.

Book Details

  • Publisher: Kogan Page
  • Publish Date: Mar 25th, 2025
  • Pages: 256
  • Language: English
  • Dimensions: 0.00in - 0.00in - 0.00in - 0.00lb
  • EAN: 9781398619722
  • Categories: Human Resources & Personnel Management

About the Author

Nick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention.

Dan Parry is the Head of Content at Working Voices. He began his career as a broadcast journalist and has more than 30 years' experience in the media.

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