Ken Blanchard is chief spiritual officer of the Ken Blanchard Companies. He is the author or coauthor of fifty books that have sold more than 20 million copies, including the iconic One Minute Manager(R).
Mark Miller began his Chick-fil-A career working as an hourly team member and is currently vice president of training and development. In over thirty years with Chick-fil-A, Mark has served in numerous roles, providing leadership in restaurant operations, quality and customer satisfaction, and corporate communications. He is the coauthor, with Ken Blanchard, of the international bestseller The Secret.