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Book Cover for: Hospitality Services, Johnny Sue Reynolds Ph. D.

Hospitality Services

Johnny Sue Reynolds Ph. D.

Introduce your students to the world of hospitality! Hospitality Services presents an overview of the hospitality industry. The text discusses the various roles and responsibilities of workers in the five areas of hospitality--food and beverage, lodging, travel, tourism, and recreation. The basics of management and the business side of hospitality are also covered. In addition, the text provides an overview for business support areas, such as human resources, marketing, sales, and accounting. Chapters on career planning lead students through the steps of a job search and emphasize the skills needed for success in the workplace.
- New chapters on the travel, tourism, and recreation industries have been added.
- Profiles of fascinating and inspiring industry leaders show individual career progression, from entry level to top positions.
- New features address environmental topics and business ethics.
- Instructor's CD provides and student worksheets to reinforce learning.

Book Details

  • Publisher: Goodheart-Wilcox Publisher
  • Publish Date: May 16th, 2013
  • Pages: 576
  • Language: English
  • Edition: Third Edition, - 0003
  • Dimensions: 10.90in - 8.40in - 1.10in - 3.21lb
  • EAN: 9781619602670
  • Categories: Industries - Hospitality, Travel & TourismGeneral

About the Author

Johnny Sue Reynolds is well known and admired among high school hospitality teachers in Texas. She has master's and doctorate's degrees and certification in Foodservice Management. Johnny Sue is Professor Emeritus at the University of North Texas and former Associate Dean and Hospitality Management Department Chair. She is currently an educational consultant who enjoys teaching/developing online courses, developing FCS assessment, and mentoring student teachers. Reynolds has taught family and consumer sciences courses in Texas middle schools and high schools, as well as adult education courses. She earned a B.S. degree from the University of Mary Hardin-Baylor, M.S. degree from the University of North Texas, and Ph.D. from Texas Woman's University.

Dorothy Chase, Ph.D., is a professor of Recreation and Tourism at Central Washington University and co-chair of the Department of Family and Consumer Sciences. Dr. Chase earned a bachelor's degree in English from the University of Winnipeg, a master's degree in Education Administration from Lakehead University, and a doctorate in Parks, Recreation and Tourism Management from Clemson University. She spent a year as an exchange professor in Korea and has visited more than 50 countries for business or leisure. She has worked in retail travel and tours, and has also consulted in community tourism development. She served on provincial and national boards of the Canadian Institute of Travel Counselors for several years.