John Reed first appears to Rita in one of her dreams. When they meet at a town gathering a few days later, she immediately offers him a haircut, and her heart. As they share their stories, Rita senses she can help John fill a void by reconnecting him to his only family-a young niece he nearly lost in a heartbreaking tragedy. While inspiring John on a journey out of loneliness and into reconciliation, Rita begins to come to terms with events in her past . . . and discovers things about herself she never realized, including her own intimate role in John's unfolding story.