"[T]his text goes beyond the usual range of perspectives that are offered in the 'helping skills' canon, covering professional skills and issues in a humourously engaging and pragmatically helpful way." - Marilyn Montgomery, Phd, LMHC, NBCC, Assistant Professor of Psychology, Florida International University, USA

"Kottler and Brew have written a book which will appeal to beginning practitioners who are seeking to develop their counselling skills. The material is logically organized, makes extensive use of examples, and provides excellent exercises for instructors to use in techniques courses." - Fred O. Bradley, Phd, Professor of Counseling and Educational Psychology, Kansas State University, USA, and immmediate past-president of ACES