"This extremely helpful approach is for anyone facing change-which happens to be just about everyone. Susan Gross is one of the few writers who is truly thinking of how to help create positive change." --Larry Cox, Executive Direction, Amnesty International USA, New York, NY"Seven Turning Points is a clear and insightful discussion on the phases of organizational development that will prove invaluable to leaders who are managing change. I will turn to her book again and again." --Maddy deLone, Executive Director, Innocence Project, New York, NY"No one knows more than Susan Gross about what makes organizations work--and stumble--at key points in their history and development." --Gara LaMarche, President and CEO, The Atlantic Philanthropies, New York, NY"Change is never an easy process, but Seven Turning Points can help leaders see what needs to be done. A must read for all nonprofit executives and funders." --Anthony D. Romero, Executive Director, American Civil Liberties Union, New York, NY"What a wonderful book! Susan Gross establishes a common vocabulary for understanding the challenges of organizational development in any nonprofit." --Rosann Haggerty, President, Common Ground, New York, NY