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Book Cover for: Ttain-1717: 2025: The Application of Artificial Intelligence in Customer Relationship Management Part 1: Requirements, Jahangir Asadi

Ttain-1717: 2025: The Application of Artificial Intelligence in Customer Relationship Management Part 1: Requirements

Jahangir Asadi

AA Summary:

This standard aims to utilize artificial intelligence (AI) to enhance CRM systems and emphasizes the importance of adhering to ethical and technical standards in this field. AI can improve customer experience by analyzing big data, predicting needs, and optimizing responses. The use of AI must always be in compliance with ethical principles, privacy regulations, and applicable laws in different regions.

BB Scope:

This standard is for all organizations that use CRM systems to manage customer interactions and intend to utilize artificial intelligence (AI) technologies such as chatbots, machine learning, natural language processing (NLP), and other techniques in their processes. The standard covers all technical, ethical, and legal aspects of using AI in customer interactions with organizations.

Upgrading International Standards

At TTAIN, we are dedicated to upgrading the level of international standards by developing both applicational and operational standards that address real-world challenges. Our approach focuses on creating standards that are practical, measurable, and aligned with actual industry needs. This ensures that the standards we establish are not only theoretical but actionable, providing clear benchmarks for performance.

Our operational standards are designed to allow businesses and professionals to assess the effectiveness of their practices in real, measurable terms. We help organizations evaluate their outcomes through data-driven metrics and operational success, ensuring that the improvements made are tangible and not merely theoretical. By focusing on measurable effectiveness, TTAIN drives meaningful change and sets a new standard for global excellence.

🌍 TTAIN-1717 is poised to revolutionize the way businesses interact with their customers by fostering transparency, accountability, and ethical AI practices. As AI continues to evolve, this standard provides crucial insights on the responsible and optimal deployment of AI tools within CRM environments, ensuring that companies can achieve sustainable success while maintaining trust. It's an exciting time for businesses to embrace the future of customer relationship management. ISC 🌱 International Standard Certification Headquarters in Vancouver, BC, Canada, is one of the first certification bodies approved to audit companies and organizations for compliance with 🌱TTAIN-1717🌱.

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www.toptenaward.net

#AI #CRM #TTAIN-1717 #ArtificialIntelligence

#CustomerExperience #Innovation #AIStandards #FutureOfCRM #DigitalTransformation #AIinBusiness #Vancouver #Canada #jahangir_asadi #top_ten_award #iso

Book Details

  • Publisher: Top Ten Award International Network
  • Publish Date: Feb 1st, 2025
  • Pages: 22
  • Language: English
  • Edition: undefined - 0002
  • Dimensions: 11.00in - 8.50in - 0.25in - 0.82lb
  • EAN: 9781778990366
  • Categories: Artificial Intelligence - GeneralCustomer RelationsStandards (incl. Common Core)

About the Author

Asadi, Jahangir: - Professional Environment & Food Quality Technologist with a master's degree in Science and a PhD in Environmental & Quality Sciences; International Certification and Lead Auditor in HACCP, ISO 13485, ISO 22000, ISO 9001, ISO 14000, and ISO 45001. Participated in more than 110 audits across over 25 countries. With over 20 years of experience in standardization processes, I have been a member of the Canadian Standards Association since 2002. Responsible for planning, developing, initiating, coordinating, implementing, and maintaining the most effective eco-labeling and environmental management systems procedures for optimum production, food quality, environmental assurance, and monitoring and measurement in over 11 countries. One of the first to suggest to ISO the use of mobile phones as management system tools for recognized innovative behavior. Consulted for both government and private sectors in various countries, offering expertise in the application of AI in medical, quality, environmental, and food safety management system standards. Specialized in the Integration of Artificial Intelligence and IT in Medical Device Management Systems: Proficient in developing artificial intelligence (AI) models that enhance decision-making processes and predictive analytics in medical device management. Experience in designing and implementing AI-driven solutions for monitoring and optimizing medical device performance, including predictive maintenance, anomaly detection, and real-time data analytics for improved patient safety and regulatory compliance. In-depth understanding of the intersection between IT systems and international standards, applying machine learning algorithms to ensure compliance and quality management of medical devices within regulated environments. Expertise in integrating IT solutions for seamless data flow between production systems and medical device management software, enhancing process automation, traceability, and quality assurance. Key Milestones: One of the individuals who participated in the 50th anniversary of the establishment of the International Organization for Standardization (ISO) in 1997 in Geneva, Switzerland.